Privacy policy
How CRF Services Ltd handles the details you send us.
CRF Services Ltd ("we", "us") is responsible for the personal information you give us through this website. This policy explains, in plain English, what we collect, why, and the rights you have under UK data protection law (UK GDPR and the Data Protection Act 2018).
What we collect
When you use our quote enquiry form we collect your name, phone number, email address, postcode, the service you are interested in and the message you write about the job. If you phone or email us instead, we keep the details you choose to give us.
Why we use it
We use your details only to reply to your enquiry, arrange a visit if needed and give you a quotation for the work.
Our lawful basis
We rely on our legitimate interests in responding to people who contact us, and on taking steps at your request before entering into a contract with you.
Who we share it with
Form enquiries are stored securely using Lovable Cloud, the hosting and database service that runs this website, and a notification of your enquiry is sent to our email inbox through its email service. We do not share your details with anyone else, and we never sell your data.
How long we keep it
We keep your details for as long as needed to deal with your enquiry. Records of work we have quoted for are kept for up to 2 years, then deleted.
Your rights
You have the right to ask for a copy of the information we hold about you, to have it corrected, to have it deleted and to object to how we use it. To do any of these, contact us using the details below.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.
Contact us
CRF Services Ltd, Rochester, Kent ME3
Phone: 07470 053613
Email: crfservicesltd@gmail.com